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Before You Buy Carpet
Top 10 Causes and Solutions
By Alan Fletcher - Carpet Expert & Consumer Advocate
1. Is your contractor licensed, bonded and insured?
Many states now require contractor certification. Even if your State does not require a State issued contractor license, always hire an installer that is bonded and insured.
Even if your state does not require this, you still need to make sure your installer has business liability insurance and is covered by his own workman's compensation insurance policy. (including his helpers too)
2. What is your state-issued registration or license number?
You can call your State contractors licensing office and verify the status of his license and see if there have been any complaints or claims filed against the installer.
3. How long have you been installing carpet?
Always ask for three local references and require at least 10 years experience. (More for difficult or specialized installation jobs)
4. Do you always use a power stretcher?
Yes is the correct answer! Good installers always use a power stretcher to install carpet properly. Never let them tell you otherwise!
5. How much do you charge?
Don't automatically go with the lowest priced installer. There are lots of fly-by-night installers who won't be there for you if you have a problem or complaint with your carpet.
Most installers warrant the installation for one year. If your carpet starts getting wrinkles you need to know that they will return to fix the problem.
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